NotaryPro Academy — Privacy Policy Last Updated: June 14, 2026 Effective Date: June 14, 2026
Introduction
NotaryPro Academy (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, how long we retain it, and what rights you have under California law — including the California Consumer Privacy Act (CCPA), Cal. Civil Code § 1798.100 et seq.
This policy applies to all users of notaryproacademy.com and our online course platform.
1. Information We Collect
We collect the following categories of personal information:
A. Information You Provide Directly
Directly Information We Collect
We collect:
- Identifiers
- Full legal name, email address, phone number, username
- Contact information
- Mailing address (if provided)
- Payment information
- Credit/debit card number, billing address
- Government-issued ID
- Photo ID (driver’s license, passport, state ID)
- Course activity
- Lesson progress, time spent in course, assessment responses
B. Information Collected Automatically
- Device and usage data
- IP address, browser type, operating system, pages visited, time on page
- Cookies and tracking technologies
- Session cookies, functional cookies, analytics cookies
2. How We Use Your Information
We use your personal information only for the following purposes:
- To deliver course access
- enrolling you, tracking lesson completion, and verifying time requirements
- To issue Certificates of Completion
- including verifying your identity before certificate issuance
- To process payments
- transmitting payment data securely to our payment processor
- To communicate with you
- responding to support requests, sending purchase confirmations, and notifying you of policy updates
- To comply with legal obligations
- including responding to California Secretary of State training audits or lawful government requests
- To improve our platform
- analyzing usage patterns to improve course content and user experience
- To protect against fraud
- detecting and preventing unauthorized access, identity fraud, or misuse of our platform
We do not use your personal information for targeted advertising.
3. Identity Verification Data
Because NotaryPro Academy provides state-regulated notary education, we are required to verify the identity of each student before issuing a Certificate of Completion. To do this, we collect a copy or image of a government-issued photo ID.
- Retention: Identity verification documents are retained for a minimum of 4 years from the date of certificate issuance to support potential California Secretary of State audit requests. After this period, they are securely deleted.
- Storage: Identity documents are stored in encrypted form on our course platform servers.
- Access: Access is limited to authorized NotaryPro Academy staff with a need-to-know, and to the California Secretary of State if required by law.
- We do not sell or share identity documents with any third party for any commercial purpose.
4. Sharing Your Information
We do not sell your personal information. We share personal information only in the following limited circumstances:
- Payment processor (e.g., Stripe or similar)
- Processing course purchases
- Learning Management System (TutorLMS / WordPress platform)
- Hosting and delivering course content
- Push notification service (if you opt in)
- Sending site activity notifications
- California Secretary of State
- Compliance with training audits or lawful government requests
- Law enforcement or courts
- Compliance with subpoenas, court orders, or legal obligations
We require all third-party service providers to protect your information and prohibit them from using it for any purpose other than providing services to us.
5.Your California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (Cal. Civil Code § 1798.100 et seq.):
Right to Know (§ 1798.110)
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share it.
Right to Delete (§ 1798.105)
You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (for example, we may be required to retain certain records for legal compliance or SOS audit purposes).
Right to Correct (§ 1798.106)
You have the right to request correction of inaccurate personal information we hold about you.
Right to Opt-Out of Sale or Sharing (§ 1798.120)
We do not sell or share your personal information for cross-context behavioral advertising. Because we do not sell or share data in this way, no opt-out mechanism is required — but you may contact us at any time to confirm this.
Right to Limit Use of Sensitive Personal Information (§ 1798.121)
We collect government-issued ID as sensitive personal information. We use it only for identity verification and legal compliance, and do not use it for any secondary purpose.
Right to Non-Discrimination (§ 1798.125)
We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge different prices, or provide a different level of service because you exercised a privacy right.
How to Submit a Request
To exercise any of these rights, contact us at:
Email: info@notaryproacademy.com Subject line: California Privacy Request — [Your Name] Mail: NotaryPro Academy, 785 Oak Grove Rd, Ste E2 #1068, Concord, CA 94518
We will respond to verified requests within 45 calendar days. We may need to verify your identity before processing your request.
6.Cookies and Tracking Technologies
Our website uses the following categories of cookies:
- Essential cookies
- Required for the website and course platform to function (login sessions, cart, security)
- Functional cookies
- Remember your preferences (language, login state, progress)
- Analytics cookies
- Aggregate data on how visitors use the site (e.g., Google Analytics)
Push notifications: If you have opted in to browser push notifications, you can withdraw consent at any time through your browser’s notification settings. We do not send push notifications without your prior opt-in.
To manage or disable cookies, you can adjust your browser settings. Note that disabling essential cookies may prevent the course platform from functioning correctly.
7. Data Security
We use industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted through our website
- Encrypted storage of identity verification documents
- Role-based access controls limiting staff access to personal data
- Regular security reviews of our platform and third-party service providers
No method of electronic transmission or storage is 100% secure. If you have concerns about the security of your data, please contact us at info@notaryproacademy.com.
8. Data Retention
We retain personal information for the following periods:
- Account and enrollment data
- Duration of account + 3 years after last activity
- Course completion records
- 4 years from certificate issuance (for SOS audit purposes)
- Identity verification documents
- 4 years from certificate issuance, then securely deleted
- Payment records
- 7 years (tax and accounting requirements)
- Support communications
- 2 years from last communication
9. Children’s Privacy
Our courses are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@notaryproacademy.com and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. For material changes, we will notify enrolled students by email. Your continued use of the site after a policy update constitutes acceptance of the revised policy.
11. Contact Us
For privacy questions, requests, or concerns:
NotaryPro Academy 785 Oak Grove Rd, Ste E2 #1068 Concord, CA 94518
Email: info@notaryproacademy.com Phone: (925) 238-3387
This Privacy Policy is governed by the laws of the State of California. Any disputes arising under this policy shall be resolved in the courts of Contra Costa County, California.