Accessibility Statement

URL: notaryproacademy.com/accessibility/

Accessibility Statement

NotaryPro Academy — Accessibility Statement Last Updated: June 14, 2026

Our Commitment

NotaryPro Academy is committed to ensuring that our website and online courses are accessible to all users, including people with disabilities. We believe that everyone who is eligible for a California notary commission should be able to access quality notary education, regardless of ability.

We are actively working to make notaryproacademy.com and our course platform conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including visual, auditory, motor, and cognitive disabilities.

Current Status

We are in the process of evaluating and improving the accessibility of our website and course platform. Our current efforts include:

  • Ensuring course videos are captioned or include transcripts
  • Providing text alternatives for non-text content
  • Ensuring the site is navigable by keyboard without a mouse
  • Maintaining sufficient color contrast for text readability
  • Ensuring that form fields and interactive elements are labeled for screen reader compatibility
  • Structuring course pages with proper heading hierarchy

Known Limitations

We are aware that some areas of our platform may not yet fully meet WCAG 2.1 Level AA standards. These include:

  • Some older course video content may not yet have full closed captions
  • The identity verification upload process may present challenges for some users with motor disabilities
  • Some third-party platform elements (provided by TutorLMS/WordPress) may have accessibility limitations beyond our immediate control

We are working to address these limitations and will update this statement as improvements are made.

Requesting Accessible Accommodations

If you experience difficulty accessing any part of our website or course content, or if you need content in an alternative format, please contact us. We will make every reasonable effort to provide an accessible alternative or accommodation.

Contact for Accessibility Support:

Email: info@notaryproacademy.com Subject line: Accessibility Request — [Your Name] Phone: (925) 238-3387 Mail: NotaryPro Academy, 785 Oak Grove Rd, Ste E2 #1068, Concord, CA 94518

We aim to respond to accessibility requests within 3 business days.

Feedback

We welcome feedback on the accessibility of notaryproacademy.com. If you encounter any accessibility barriers or have suggestions for improvement, please let us know using the contact information above.

Technical Specifications

NotaryPro Academy’s website relies on the following technologies for its accessibility:

  • HTML
  • CSS
  • JavaScript
  • WordPress and TutorLMS (third-party platform)

We use these technologies in accordance with WCAG 2.1 success criteria.

Applicable Law

This statement is provided in accordance with:

  • The Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq.
  • California Government Code § 7405 (requiring state and local agency websites to comply with WCAG 2.1 Level AA — and reflecting industry best practice for private online education providers)
  • Section 508 of the Rehabilitation Act (where applicable)

Enforcement

If you are not satisfied with our response to your accessibility request, you may contact:

U.S. Department of Justice — ADA Information Line 1-800-514-0301 (voice) | 1-800-514-0383 (TTY) ada.gov

California Department of Rehabilitation dor.ca.gov

EDITOR NOTES

  1. Add this page to your footer navigation. It should appear alongside Privacy Policy, Terms and Conditions, Refund Policy, and Disclaimer.
  2. If you use any third-party accessibility audit tools (e.g., accessiBe, UserWay), you can note that in this statement and link to any conformance report generated.
  3. The most important short-term actions for your course platform specifically:
    • Add closed captions to all course videos (YouTube-style auto-captions need to be reviewed and corrected for accuracy on legal terminology)
    • Add alt text to all images on course pages
    • Ensure the identity verification upload form is keyboard-navigable
  4. This statement should be reviewed and updated at least annually, or whenever significant changes are made to the platform.